Archive for July, 2010

7 marketing mistakes to avoid when promoting your business

Many people rush into business thinking it will be easy to run, but very soon they realize that it is not as easy as it looks. A successful business is a finely tuned machine. In order to keep your business running smoothly it is important to avoid making mistakes.

Here are the 7 most common mistakes to avoid:

1.Not having clear objectives: Many business people start a business without clear objectives. They fail to set realistic goals for their marketing and consequently set themselves up for failure. It is important to make a list of goals and objectives based on a quarterly time line. If you do not have company goals and objectives you are like a car driving without a road map. Make sure all employees are briefed on company objectives. When your employees are not properly prepared you will not be able to achieve company objectives.

2.Neglecting to analyse your potential customers is a dangerous mistake. It can lead to many problems. When you do not analyse your customers wants and needs you do not know what products and services to develop for them. This will lead to targeting the wrong market and neglecting to understand your own niche market. It is important for any business to do their marketing analysis so that you can target your market and maximise your sales.

3.Not testing: By not testing your sales copy and places you advertise with split testing your advertising, you will be losing sales. Split testing is simple to do but many businesses fail to do this. This results in a lot of wasted time and effort. If you do not test your ad copy and marketing promotions you will not have a proper idea of the ads and promotions that are pulling and what is not working. It is simple to do by placing 2 ads for the same product in a publication or website etc. You can then see which one is performing the best.

4.Not budgeting: Budgeting is extremely important in business. Your business should never run out of money. This is especially true with your marketing and advertising ventures. It is important to have a monthly or quarterly budget for your marketing. Within that budget put aside money for each promotion you will be doing. Start small, test and then build on successes. This will allow you to always stay solvent and have enough for promotions.

5.Giving up too soon: Companies go out of business at an alarming rate these days. One of the reasons is that the owners give up too soon. Just when success might be just around the corner they give up and decide to close the business down. In exactly the same fashion marketing promotions can fail. You need to give your promotions at least 3 months before you decide to scrap them. Some promotions will take longer than others to bring results. As always, test all marketing tactics before you launch a larger promotion. Patience is one of the hallmarks of business and you need to implement it.

6.Poor sales copy: How often have you wanted a product but when you read the sales page you had serious doubts? Poor unprofessional ad copy will cost you sales. In fact without good sales copy you will not be able to sell effectively at all. It is critical to your business to get this right. If necessary get an experienced copywriter to do this. It is worth the investment, as you will see returns when you make sales.

7.Not screening your employees carefully: To handle the extra load for the Christmas season you will need to hire new employees. It is very important not to rush into this. There is no dearth of people needing employment but you need to screen them carefully before hiring. One rude customer service agent can cost you customers. Do not take this type of risk. You want to preserve the integrity of your company at all times and screening employees is the way to achieve this. You will then be able to build a core of loyal professional employees that will be an asset to the company.

The golden rule is to diversify. You should always use multiple forms of marketing promotions in your business. Do not just do one or two promotions and then wait for results. This will slow company growth and your business will stagnate. The last thing you need is to slow your marketing in the Christmas season. So remember to diversify and enjoy the increase in sales.

By avoiding these mistakes you will take your company to the success you deserve. You will be able to have year round success for your business and really be able to cash in on the Christmas season. So plan ahead and be careful not to make these common mistakes.

 

7 Cold Calling Secrets Even The Sales Gurus Don’t Know

7 Cold Calling Secrets Even The Sales Gurus Don’t Know

Cold calling the old way is a painful struggle.

But you can make it a productive and positive experience by changing your mindset and cold calling the new way.

To show you what I mean, here are 7 cold calling ideas that even the sales gurus don’t know.

1. Change Your Mental Objective Before You Make the Call

If youre like most people who make cold calls, youre hoping to make a sale — or at least an appointment — before you even pick up the phone.

The problem is, the people you call somehow always pick up on your mindset immediately.

They sense that youre focused on your goals and interests, rather than on finding out what they might need or want.

This short-circuits the whole process of communication and trust-building.

Heres the benefit of changing your mental objective before you make the call: it takes away the frenzy of working yourself up mentally to pick up the phone.

All the feelings of rejection and fear come from us getting wrapped up in our expectations and hoping for an outcome when its premature to even be thinking about an outcome.

So try this. Practice shifting your mental focus to thinking, “When I make this call, Im going to build a conversation so that a level of trust can emerge allowing us to exchange information back and forth so we can both determine if theres a fit or not.”

2. Understand the Mindset of the Person Youre Calling

Lets say youre at your office and youre working away.

Your phone rings and someone says, “Hello, my names Mark. Im with Financial Solutions International. We offer a broad array of financial solutions. Do you have a few minutes?”

What would go through your mind?

Probably something like this: “Uh-oh, another salesperson. Im about to be sold something. How fast can I get this person off the phone?”

In other words, its basically over at “Hello,” and you end up rejected.

The moment you use the old cold calling approach — the traditional pitch about who you are and what you have to offer, which all the sales gurus have been teaching for years — you trigger the negative “salesperson” stereotype in the mind of the person youve called, and that means immediate rejection.

I call it “The Wall.”

The problem is with how youre selling, not what youre selling.

This is an area thats been ignored in the world of selling.

Weve all been trained to try to push prospects into a “yes” response on the first call. But that creates sales pressure.

But, if you learn to really understand and put yourself in the mindset of the person you call, youll find it easier to avoid triggering The Wall.

Its that fear of rejection that makes cold calling so frightening.

Instead, start thinking about language that will engage people and not language that will
trigger rejection.

3. Identify a Core Problem That You Can Solve

Weve all learned that when we begin a conversation with a prospect, we should talk about ourselves, our product, and our solution. Then we sort of hope that the person connects with what weve just told them. Right?

But when you offer your pitch or your solution without first involving your prospect by talking about a core problem that they might be having, youre talking about yourself, not them.

And thats a problem.

Prospects connect when they feel that you understand their issues before you start to talk about your solutions.

When people feel understood, they dont put up The Wall. They remain open to talking with you.

Heres an example based on my own experience. I offer Unlock The Game as a new approach in selling. When I call a vice president of sales, I would never start out with, “Hi, my name is Ari, I’m with Unlock The Game, and I offer the newest technique in selling, and I wonder if you have a few minutes to talk now.”

Instead, I wouldnt even pick up the phone without first identifying one or more problems that I know VPs often have with their sales teams. Problems that Unlock The Game can solve.

For example, one common problem is when sales teams and salespeople spend time chasing prospects who have no intention of buying.

So I would start by asking, “Are you grappling with issues around your sales team chasing prospects who lead them on without any intention of buying?”

So, come up with two or three specific core problems that your product or service solves. (Avoid generic problem phrases like “cut costs” or “increase revenue.” Theyre too vague.)

4. Start With a Dialogue, Not a Presentation

Lets return to the goal of a cold call, which is to create a two-way dialogue engaging prospects in a conversation.

Were not trying to set the person up for a yes or no. Thats the old way of cold calling.

This new cold calling approach is designed to engage people in a natural conversation. The kind you might have with a friend. This lets you both of you decide whether its worth your time to pursue the conversation further.

The key here is never to assume beforehand that your prospect should buy what you have to offer, even if theyre a 100 percent fit with the profile of the “perfect customer.”

If you go into the call with that assumption, prospects will pick up on it and The Wall will go up, no matter how sincere you are.

Avoid assuming anything about making a sale before you make a call.

For one thing, you have no idea whether prospects can buy what you have because you know nothing about their priorities, their decisionmaking process, their budget, etc.

If you assume that youre going to sell them something on that first call, youre setting yourself up for failure. Thats the core problem with traditional old-style cold calling.

Stay focused on opening a dialogue and determining if it makes sense to continue the conversation.

5. Start With Your Core Problem Question

Once you know what problems you solve, you also know exactly what to say when you make a call. Its simple. You begin with, “Hi, my name is Ari. Maybe you can help me out for a moment.”

How would you respond if someone said that to you?

Probably, “Sure, how can I help you?” or “Sure, what do you need?” Thats how most people would respond to a relaxed opening phrase like that. Its a natural reaction.

The thing is, when you ask for help, youre also telling the truth because you dont have any idea whether you can help them or not.

Thats why this new approach is based on honesty and truthfulness. Thats why youre in a very good place to begin with.

When they reply, “Sure, how can I help you?,” you dont respond by launching into a pitch about what you have to offer. Instead, you go right into talking about the core problem to find out whether its a problem for the prospect.

So you say, “Im just giving you a call to see if you folks are grappling (and the key word here is grappling) with any issues around your sales team chasing prospects who turn out to never have any intention of buying?”

No pitch, no introduction, nothing about me. I just step directly into their world.

The purpose of my question is to open the conversation and develop enough trust so theyll feel comfortable having a conversation.

The old way of cold calling advises asking lots of questions to learn about the prospects business and to “connect.” The problem is that people see right through that. They know that you have an ulterior motive, and then youre right back up against The Wall.

These ideas may be hard for you to apply to your own situation at first because trying to leverage calls based on what we know about our solution is so engrained in our thinking.

If you stay with it, though, you can learn to step out of your own solution and convert it into a problem that you can articulate using your prospects language.

And thats the secret of building trust on calls. Its the missing link in the whole process of cold calling.

6. Recognize and Diffuse Hidden Pressures

Hidden sales pressures that makes The Wall go up can take a lot of forms.

For example, “enthusiasm” can send the message that youre assuming that what you have is the right fit for the prospect. That can send pressure over the phone to your prospect.

You must be able to engage people in a natural conversation. Think of it as calling a friend. Let your voice be natural, calm, relaxedeasy-going. If you show enthusiasm on your initial call, youll probably trigger the hidden sales pressure that triggers your prospect to reject you.

Another element of hidden pressure is trying to control the call and move it to a “next step”.

The moment you begin trying to direct your prospect into your “sales process”, there is a very high likelihood that you can “turn off” your prospect’s willingness to share with you the details of their situation.

It’s important to allow the conversation to evolve naturally and to have milestones or checkpoints throughout your call so you can assess if there is a fit between you and the person you are speaking with.

7. Determine a Fit

Now, suppose that youre on a call and its going well, with good dialogue going back and forth. Youre reaching a natural conclusionand what happens?

In the old way of cold calling, we panic. We feel were going to lose the opportunity, so we try to close the sale or at least to book an appointment. But this puts pressure on the prospect, and you run the risk of The Wall going up again.

Heres a step that most people miss when they cold call. As soon as they realize that prospects have a need for their solution, they start thinking, “Great, that means theyre interested.”

What they dont ask is, “Is this need a top priority for you or your organization to solve, or is it something thats on the back burner for a while?”

In other words, even if you both determine that there ia a problem you can solve, you have to ask whether solving it is a priority. Sometimes theres no budget, or it isnt the right time. Its important that you find this out, because months later you’ll regret not knowing this earlier.

Putting the Pieces Together

Have you ever wondered where the “numbers game” concept came from?

It came from someone making a call, getting rejected, and the boss saying, “Call someone else.”

But with the new way of cold calling, its not about how many people you call. Its about what you say and how you come across.

Do you remember the definition of insanitycontinuing to do the same thing but expecting different results?

If you go on using the same old cold calling methods, youll go on experiencing the ever-increasing pain of selling.

But if you adopt a new approach and learn how to remove pressure from your initial cold calls, youll experience so much success and satisfaction that itll really change the way you do business, bring you sales success beyond your imaginationand eliminate “rejection” from your vocabulary for good.

 

7 Benefits Of Mobile Document Shredding Services

Mobile document shredding service companies come to the physical location of your business and take care document disposal for you. These services typically use a medium size truck with the shedding device built into the back of the vehicle. This is so the shredder can go to the company location and shred all the documents on site before taking the particles to the dumping area for final disposal.

What are the benefits of mobile shredding service?

* Containers: Many shredding companies furnish nice looking steel locking containers for use in your office. These containers can be emptied on schedule, or whenever they get full. Many mobile shredding companies offer flexible scheduling.

* Certification: You may get a Certificate of Destruction. While this certificate doesnt totally absolve the business of responsibility for the document security, it does help.

* Ease Of Use: Why risk transporting tons of documents off-site when you can witness the document destruction in the back of the truck right outside your office!

* Unrecoverable: The professional process used by mobile shredding companies makes it impossible to reconstruct documents.

* Affordable: It can cost only pennies per pound to shred business documents.

* Verified Firsthand: Company personnel can witness the shredding is done on-site. You dont have to entrust the drivers and a chain of people to destroy your documentsyou can witness it firsthand without leaving your office parking lot!

* Less time consuming: Shredding these documents by hand would waste valuable employee-hours. With a mobile shredding service, huge piles of documents can be shredded in a fraction of the time.

Mobile shredding is probably the easiest, most secure, and most rest freeway of disposing of documents.

Some of the service options frequently offered by mobile document shredding companies:

Ongoing scheduled service
One time bulk shredding.
Onsite shredding
Offsite plant based shredding
One time purges
Electronic destruction Recycling
Daily, weekly, monthly, and semimonthly (or, biweekly) schedule

For a company, it can be a good investment to hire a mobile shredder to come to the site regularly and dispose of sensitive documents. After all it can cost a lot of money to warehouse this type of data. Instead of documents sitting around collecting dust, a mobile shredder can make mincemeat of them with minimum hassle and clear the clutter.

You can find more information about certified www.document-shredding.bizmobile document shredding and paper shredding in general at our website.

 

5 Ways to Incorporate Network Marketing with Your Home-Based Business

5 Ways to Incorporate Network Marketing with Your Home-Based Business Opportunity

Many people are looking for a new business opportunity to make money at home. The Internet has made it possible to market products and services all over the world. This has created a huge potential for individuals to be involved in their own home business.

Some people work at home for themselves, providing services to others, or selling their own exclusive products. There are business opportunities in MLM, and network marketing that allow a person to earn money while selling for someone else. Either way, it depends on the ambition and dedication of the person involved. Any business can become a success with hard work and a product that is easy to sell.

Finding a Business Opportunity

Network marketing is about selling and dispersal. You want to get your product known to prospective customers and have it distributed so that it creates more sales for you. By investing a small sum of money, you can begin to make money and work from home selling your own products or products for another company.

Promote Your Business

The first and best form of advertising and marketing is word of mouth. Whenever a person finds a new product, or a new store, new doctor, or a new restaurant, they tell everyone they know about it. This stirs up interest and encourages people to try something new. If you have a product or service to sell, the ones who use it will become your best form of advertisement. Many businesses depend on this positive form of network marketing.

Secondly, to make your product known to more people, try printing business cards to hand out everywhere you go. When you go to the grocery store, church, school meetings or other everyday places, hand your cards out with a friendly smile. This will spread your name and increase your business opportunity.

Thirdly, you can promote your products through your own website or by emailing people from related websites. The Internet is also useful for marketing by submitting articles related to your products to other websites.

Fourthly, another effective network marketing tool is a send-out card. These keep you in touch with your clients and customers by using a more personal approach. Sending an email is easy and cheap but it does not seem as personal as a card addressed to them

Fifthly, network marketing is not just about making a one-time sale. You need to generate new sales and keep your customers coming back for repeat business. A business opportunity that enables you to add products or sell multiple products to your previous customers will give you a solid foundation for building a steady yearly income.

Following up on your customers will build a relationship that will develop confidence in your home business. By thanking your customers for their business and staying in touch, you show them how valuable their business is to you.

Build Your Home Business

The success of your home business will depend on your dedication and hard work. You don’t have to start out with a lot of overhead expenses and huge facilities. By investing a few hours a week, you can slowly build your business and not be overwhelmed by debt. Start working today to build up your home business and enjoy fulfillment and financial security.